FAQs

ID cards are usually available 5-7 business days after your eligibility is confirmed.

• Go to http://www.anthem.com/ca/
• Go to "Member Support"
• Select "Get your ID card" and log into your account.

To set up your account:

• Go to http://www.anthem.com/ca/
• On the top right of the website, click on the link for "Anthem Member Website."
• Click on the blue "Register or login" button

Dental and Vision Insurance is voluntary on an annual basis

Yes! The student insurance plan covers you when you are off-campus, traveling, on rotations, and studying abroad. Most importantly, always carry your ID card with you. Before traveling, if you have any questions, please contact HSAC at 888-978-8355 for further assistance.

Your coverage terminates on 07/31 of the year you graduate. If you would like to extend your coverage for up to three months, contact Ida Alvarez at SMU. Premium is added to your SMURF account for payment.

Yes

Yes, you will be eligible to waive the student plan during the Spring Open Enrollment/Waiver Period

Except in the case of medical withdrawal due to Sickness or Injury, any student withdrawing from school during the first 31 days of the period for which coverage is purchased will not be covered under the student health insurance policy. A full refund of Premium will be made, minus the cost of any claim paid by Anthem Student Health. Students withdrawing after such 31 days will remain covered under the student health insurance policy for the term purchased, and no refund will be allowed.

Students who are currently covered under the health plan of a parent but who will age out of their coverage after the waiver deadline period may use their current coverage to waive out of the student health insurance plan. Approximately 30-45 days before the student's 26th birthday, our insurance verifier, HSAC, will reach out to students in this situation to determine if they wish to enroll in the student health insurance plan (at a prorated rate) or submit proof of coverage from another health insurance provider.

If a student wishes to waive with coverage from another carrier, the coverage must meet all requirements set forth by SMU and must be submitted to HSAC for verification within 30 days of termination of existing coverage. New coverage must be effective within 24 hours of your previous health insurance coverage.

If you waived out of the student health insurance plan but lost your health insurance coverage due to an involuntary loss of coverage (i.e., aging out of your parent's plan, loss of employment, divorce, etc.), you may enroll in the student health insurance plan. If you would like to enroll, please contact Health Sciences Assurance Consulting (HSAC) directly at smu@hsac.com. In your e-mail, include your student ID number, the reason for loss of coverage, and dates of coverage required. HSAC will respond with the prorated cost of coverage based on your coverage dates.

Your coverage in the student plan will terminate August 31st of the year you graduate. If you would like to extend your coverage for up to three months, contact Ida Alvarez at SMU. Premium is added to your SMURF account for payment.